DVACO for Beneficiaries

2024 Medicare Beneficiary Letter Information

If you received the Medicare beneficiary notification letter (view notification letter in English) (view notification letter in Spanish), then your doctor is participating in an ACO. If you have further questions about this letter and would like an immediate response, please contact Medicare at: 1-800-633-4227. If you have further questions about what an Accountable Care Organization (ACO in English) is, please see the Medicare ACO FAQs (view Medicare ACO FAQs in English) (view Medicare ACO FAQs in Spanish) or contact the Delaware Valley Accountable Care Organization (DVACO) directly at 215-618-4450 or by email: DVACO-Mail@dvaco.org. Please allow 7 business days for a response.

View Medicare beneficiary notification letter (English)

View Medicare beneficiary notification letter (Spanish)

View Medicare ACO FAQs (English)

View Medicare ACO FAQs (Spanish)

Benefits of an ACO

ACO Overview and what it means for my care: An Accountable Care Organization (ACO) is a group of doctors, hospitals, and health care providers working together with Medicare to give you high quality, more coordinated service and care. By helping your doctors and primary care providers to communicate more closely with your other health care providers, ACOs can deliver high-quality, more coordinated care that meets your individual needs and preferences. ACOs may share in the savings it achieves for the Medicare program when it succeeds in delivering high-quality care and spending health care dollars more wisely. An ACO isn’t the same as a Medicare Advantage Plan or Health Maintenance Organization (HMO). You’re still in Original Medicare, and your Medicare benefits, services, rights and protections won’t change. And you still have the right to use any doctor or hospital that accepts Medicare at any time, the same way you do now. How does Delaware Valley ACO (DVACO) impact my care specifically?  The goal of DVACO is to support your Primary Care Physician (PCP) in caring for you by making sure they have the most up-to-date information about your health and your care. For you, this means your doctors communicate better with each other, and you avoid having duplicate tests or answering the same questions over and over. Working together, your doctors can do more to follow your health and understand what works best for you. Your doctors and other healthcare providers choose to participate in DVACO because they’re committed to providing you with a better care experience. They may also be rewarded for offering you better, more coordinated care. If your doctor chooses to participate in DVACO you will be notified either in person or by letter. The Affordable Care Act (ACA) improves the health care delivery system through incentives to enhance quality, improve beneficiary outcomes and increase value of care. One of these key delivery system reforms is the encouragement of Accountable Care Organizations (ACOs). ACOs facilitate coordination and cooperation among providers to improve the quality of care for Medicare beneficiaries and reduce unnecessary costs.


For general questions or additional information about Accountable Care Organizations for Medicare Beneficiaries, please visit the Medicare website or call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.

DVACO Spotlight

DVACO Volunteers

National Doctors Day

Social Work Month

Heart Month

Useful Links

DVACO Recognizes World Hospice and Palliative Care Day

If you live in Pennsylvania
PA Resource Guide
PA Agency on Aging
PA Agency on Health

If you live in New Jersey
NJ Resource Guide
NJ Agency on Aging

If you live in Delaware
DE Resource Guide
DE Agency on Aging

Address 240 Radnor Chester Road, Suite 270, Radnor, PA. 19087
Phone 215-618-4450
Toll Free Number 855-761-9345
Compliance Line 215-486-1040
Email dvaco-mail@dvaco.org
Business Hours 9-5pm

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